Opry Entertainment Group
Last Effective Date: May 12, 2020
Introduction and Scope
Who We Are
Information We Collect
Some information we collect is personal to you and some is non-personal or anonymous information. Personal information also may be used or combined with anonymous information to create aggregated data that becomes non-personal and no longer identifiable to you. For example, we may collect:Registration information you voluntarily share with us when you register to create an account, subscribe to service or newsletter, enter a promotion, purchase tickets, use a website or service, or link your profile on a third-party site or platform with your registration account, such as your name, email address, physical address, precise location data, phone number, employer, gender, date of birth and any other information that identifies you as an individual. You may also be asked to create a private password when using a service that requires a password.Transaction information you provide when you request information, contact us, or enter a transaction with us, such as your purchases, including the products and services purchased, the cost of such products and services and similar information like your postal address or telephone number, but not including your payment details (which are provided by you directly to a service provider such as a credit card processor and are not collected or retained by us).Information you provide or post in public forums on our sites or applications, such as comments, reviews, feedback, or chats.Aggregated or anonymized information such as demographic information, general interests, and information that is aggregated or anonymized so that it does not identify you as an individual person.Information about your equipment, usage, viewing, technical and device data when you visit our sites, use our service, or consume our content including browsing actions, and content consumption patterns and preferences, information about your device and internet connection, including your IP address, operating system, and browser type.Information we obtain from a third party service or platform provider about your use of our services or applications on third party platforms or devices, or about your location when using a mobile application or other device to use our service or consume our content.
How We Collect Information
How We Use and Share Your Information
How Third Parties Use and Disclose Your Information
Interest-Based Advertising and Your Opt-Out Choices
We will retain your information for as long as your account is active or as needed for us to manage and provide our services and for our business needs. Even if we delete some or all of your personal information, we may continue to retain and use anonymous data previously collected, as permitted by applicable law.
Data Access, Your Choices & Opt-Out
We provide you with choices regarding the information you provide to us.If you would like to delete or modify your personal information, or to receive a copy of your personal information, click here to contact us.If you have downloaded our mobile app and subscribed to our SMS text alerts, you will receive up to five (5) SMS text alerts from us a month. Depending on the terms of your contract with your mobile telecommunications service provider, message and data rates may apply.You may also opt out of receiving communications from us by following the directions in our e-mail or SMS text message communication with you, or click here to contact us. You may stop the delivery of push notifications or other e-mail messages from us by clicking here to contact us.If at any time you want to stop receiving SMS text alerts from us, please follow the instructions included in the most recent SMS text alert from us, follow the instructions in the mobile app, or click here to contact us.We will implement your request within a reasonable time. Please note that your request to opt out of receiving marketing communications will only apply to future communications and transactions with us and our service providers. Even if you choose to opt out of receiving marketing communications from us, we will still send you transactional or administrative communications.California Residents – If you are a California resident, you have specific rights pursuant to California Consumer Privacy Act (“CCPA”) to request information regarding your “Personal Information” as defined in the CCPA:Right to Know: You have the right to request that we disclose to you the Personal Information we collect, use, or disclose, and information about our data practices;Right to Request Deletion: You have the right to request that we delete your Personal Information that we have collected from you;Right to Do Not Sale: You have the right to “opt-out” and request that we not “sale” your Personal Information to another business or third party for monetary or other valuable consideration;Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.To exercise your “right to know” or your “right to request deletion” or your “right to do not sale,” please send an email to click here to submit a request.Please note that to protect your information and the integrity of our services and customer information, we may need to verify your identity before processing your request. In some cases, we may need to collect additional information to verify your identity, such as a government issued ID. Please be prepared to verify your identity when contacting us to make a privacy related request.
We have implemented technical, administrative, and physical security measures designed to protect your personal information. We take what we believe are reasonable precautions to protect against unauthorized access to our systems and to prevent data from being disclosed to unauthorized parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Use caution when transmitting personal information over the Internet.
Children Under the Age of 13
Our websites and apps are not intended for children under 13 years of age. No one under age 13 may provide any personal information through our websites or apps. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any personal information on our websites or apps. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any personal information from or about a child under 13, please click here to contact us.
California Resident Under the Age of 16
If you are a California resident, our websites are not intended for any minors under 16 years of age. If you a California resident under age 16, please do not provide any personal information to us or use our websites or apps. If you are a California resident under the age of 16 years and you have provided personal information to us and/or used our websites or apps, you must click here to contact us in writing and provide your written consent to the use and sharing of your personal information, and the consent of your parent of legal guardian, or request deletion of your personal information. If we learn we have collected or received personal information from a California resident under 16 years without your written consent or verification of parental consent, we will delete that information. If you believe we might have any personal information from or about a California resident under 16, please click here to contact us.
United States of America